Adetoun Fisayo Adelakun

HR Operations & Talent Management Professional

About

Highly accomplished HR professional with over 7 years of progressive experience in HR operations, talent acquisition, and employee relations. Proven expertise in optimizing employee lifecycle management, streamlining onboarding processes, and administering comprehensive benefits programs, consistently fostering compliant and positive work environments. Adept at leveraging HRIS for accurate data management and driving efficiency.

Work Experience

HR Administrative Officer and Outsourcing Executive

Airtel NG

Jan 2024 - Jun 2024

Lagos, Lagos, NG

Currently manages comprehensive employee lifecycle processes for over 3,700 full-time and non-full-time employees, ensuring compliance and accurate data management.

  • Directed complete employee lifecycle for 700+ full-time and 3000+ non-full-time employees (totaling 3,700+), ensuring 100% compliance with HR policies and accurate data management.
  • Spearheaded new hire onboarding, reducing process time by 20% through workflow streamlining and automation, significantly enhancing new employee experience.
  • Administered comprehensive employee benefits programs, including medical and mobile services, and collaborated with external vendors to optimize group life insurance and medical schemes, improving service response time and employee satisfaction.
  • Established and maintained an audit-ready HR records management system for 1000+ employees, ensuring full regulatory compliance and serving as primary HR Helpdesk contact, resolving queries within a 48-hour SLA.

HR Shared Services Officer

Airtel NG

Nov 2022 - Dec 2023

Lagos, Lagos, NG

Led HR shared service functions, focusing on process optimization and centralizing employee records to enhance operational efficiency.

  • Directed HR shared service functions, optimizing processes and centralizing employee records to enhance overall operational efficiency.
  • Supported HR Business Partners across multiple departments in key initiatives including recruitment, performance management, and employee engagement.
  • Provided executive support to the HR team, managing calendars, preparing reports, and coordinating meeting logistics to ensure seamless departmental operations.
  • Managed HR data input across HRIS systems, ensuring 100% accurate and up-to-date staff records for improved data integrity and compliance.

HRBP Analyst

Airtel NG

Sep 2022 - Nov 2022

Lagos, Lagos, NG

Supported HR Business Partners in recruitment, performance management, and employee engagement, contributing to operational efficiency.

  • Supported HR Business Partners across multiple departments in recruitment, performance management, and employee engagement initiatives.
  • Implemented an efficient employee documentation process, improving HRBP operational efficiency and data accessibility.
  • Provided administrative and logistical support for critical HR projects, including change management and staff restructuring initiatives.

Executive Assistant

Guaranty Trust Bank

Feb 2017 - Aug 2022

Lagos, Lagos, NG

Served as a pivotal Executive Assistant supporting Deputy Managing Directors and Group Heads across multiple divisions, ensuring seamless operations and strategic communication.

  • Managed complex executive calendars and coordinated high-level meetings for Deputy Managing Directors and Group Heads, optimizing scheduling and preparing materials for critical internal and external engagements.
  • Provided comprehensive administrative and logistical support to senior executives, ensuring timely completion of tasks and project milestones across multiple divisions.
  • Organized and maintained confidential documents and records, enhancing file retrieval efficiency and ensuring data accuracy for critical business operations.
  • Drafted and edited high-level reports, presentations, and correspondence, facilitating professional communication and strategic discussions across all organizational levels.
  • Contributed to strategic initiatives, including fintech brainstorming sessions and procurement activities, fostering smooth communication and project progression within divisions.

Education

Statistics

Kwara State Polytechnic

Jan 2016 - Dec 2016

Lagos, Lagos, NG

Statistics

Federal School of Statistics

Jan 2010 - Dec 2010

Lagos, Lagos, NG

Certificates

Certified Cybersecurity

ISC1

Jan 2024

McKinsey Academy

McKinsey

Jan 2024

Talent Acquisition: HR Planning, Recruitment and Onboarding

SIIT

Jan 2023

Health Information Management System

SIIT

Jan 2023

Google Project Management

Coursera

Jan 2022

Lean Six Sigma White Belt Certified

Management and Strategy Institute

Jan 2020

The Fundamentals of Digital Marketing

Google Digital Skills for Africa

Jan 2019

Customer Relationship Management

Ciel Consulting

Jan 2018

Skills

HR Operations & Compliance

  • HR Policies & Labor Law Compliance
  • HR Operations & Shared Services Management
  • Payroll Support & Benefits Administration
  • HRIS Management
  • Employee Lifecycle Management
  • Onboarding Optimization
  • Benefits Administration
  • Regulatory Compliance
  • Data Management
  • HR Records Management
  • Audit Readiness

Talent Management

  • Recruitment & Talent Management
  • Performance Management
  • Talent Acquisition
  • Employee Engagement
  • Staff Restructuring

Administrative & Executive Support

  • Executive Calendar Management
  • High-Level Meeting Coordination
  • Report Preparation
  • Correspondence Management
  • Confidential Document Management
  • Logistical Support
  • Project Coordination

Communication & Collaboration

  • Communication & Stakeholder Management
  • Team Collaboration
  • Cross-functional Collaboration
  • Employee Relations
  • Problem-Solving
  • Attention to Detail
  • Ethical & Professional Conduct

Software & Tools

  • MS Excel
  • HRIS Systems
  • Google Suite

Project & Process Improvement

  • Process Optimization
  • Project Management
  • Lean Six Sigma
  • Workflow Automation

Other Skills

  • Digital Marketing Fundamentals
  • Customer Relationship Management
  • Cybersecurity Principles
  • Time Management